Receiving an Etsy Credit
From time to time you may be eligible to receive an Etsy Credit as part of a special offer, promotion, or as part of a refund or other payment from Etsy. An Etsy Credit is a promotional credit that can be credited to your Etsy account. Similar to an Etsy Gift Card, an Etsy Credit can only be used to make purchases from eligible shops on Etsy.com or Etsy's mobile apps. An Etsy Credit may also be referred to as an Etsy Bonus Credit or a Promotional Gift Card. Etsy Credit received during a promotion expires 90 days after qualifying purchase.
Unless otherwise noted, you may only receive one Etsy Credit per special offer or promotion. Etsy, in its sole discretion, may exclude certain buyers from any special offer or promotion (for example, if it appears a buyer is creating accounts specifically for a promotion).
Etsy Credits will be void where prohibited by law and may not be used on items ineligible for the applicable promotion (such as the purchase of Etsy Gift Cards). Etsy Credits are non-refundable and non-transferrable. Etsy Credits represent a limited right to receive a discount on eligible Etsy.com or Etsy mobile app purchases; they have no cash value, are not redeemable for cash, and cannot be exchanged for cash or any other form of monetary value. If you receive an Etsy Credit as a refund, you are no longer eligible for a refund to your original form of payment.
In addition to this policy, Etsy Credits may be subject to additional offer or promotion-specific terms and conditions, including expiration terms that may be specified at the time of issuance if applicable.
Last updated on Sep 30, 2025