This policy is part of our Fees & Payments Policy and is a part of our Terms of Use and sets out the terms for sellers when Etsy covers some or all of the shipping costs for the Etsy Insider closed beta. Etsy Insider is an invite-only closed beta membership program for buyers that renews automatically (the “Program”). A benefit of the Program is shipping savings on eligible items (as defined below) covered by Etsy. You do not need to enroll or make any changes for your eligible items to qualify for Etsy Insider benefit coverage.
1. What is Covered
Etsy covers domestic shipping costs of up to $6.00 per eligible order over $15, for the lowest cost shipping class offered by a seller, from sellers based in the United States to any destination in the United States (“Eligible Items”). For items with shipping costs over $6.00, buyers are responsible for the remaining cost of shipping. Digital items and items that already ship for free do not count towards the $15 order minimum. For the avoidance of doubt, Etsy does not cover any shipping costs when sellers already offer free shipping.
2. Payments
You will be paid the full shipping amount on eligible purchases; however you are still responsible for the transaction fee on the amount you charge for shipping. The payment will appear on your payment account. You will be able to identify when a purchase includes Etsy Insider-covered shipping on relevant order communications including the order details page, confirmation e-mail and on packing slips.
3. Refunds & Cancellations
In the event of a refund or cancellation of the transaction, the Etsy-covered portion of the shipping amount will be returned to Etsy. In such cases, Etsy reserves the right to recoup the Etsy-covered shipping amount from your payment account.
Last updated on Nov 4, 2025